Delivery Information

Shipping cost

Standard parcel: Free $0 (No tracking and reship)
Tracked parcel: $17 (Tracking insurance/reship)

Time of delivery:

– Europe: 3 – 5 days
– Rest of the world: 4 – 15 days

Order Shipping
All orders received before 11.00am CET will ship same working day, orders received after 11.00am CET will be shipped next working day. Shipments are made Monday – Friday only excluding public holidays.

Guaranteed Delivery (insured tracked orders only).

If by any chance, your order hasn’t arrived within 21 business days, you’ll qualify for a free reship (insured tracked orders only) all reships are sent by Airmail with no tracking or insurance.

Please be notified that if your shipment was confiscated by customs, due to you not checking the legalities correctly, you will not qualify for any refund or re-shipment.

Our Store ships purchases via International postal services.

It will take an estimated of 3-10 days for a standard international delivery to European countries, USA and other locations. Delivery time is all dependants on destination of shipment.

We work with global transport companies. Your delivery will reach anywhere in the world in 3-15 days. We offer free tracking delivery for orders over 300 USD

 

  • All our shipments are discreet, with no brands or labels, just the company logo & terms of use.
  • All shipments don’t no indications of the packages contents will be displayed.
  • Due to the nature of the products we sell, we are unable to accept returns. Any defective, damaged or incorrect orders shipped will be replaced or refunded, if we are notified within 7 days of receiving your order and it is reasonable to do so.
  • Please note that r-chemicals.com do not provide these delivery times, these are estimated delivery times provided by the mail service and any late arrivals are to be taken up with the mail service themselves.
  • Any orders that have had a delivery attempted but no one is home to sign for, they will be taken to your nearest sorting office and you will be left a delivery attempted note which you should take with you to collect the delivery at your soonest convenience.
  • Should you not collect your order within the given period it will NOT be returned to us and therefore will be destroyed so you will not be eligible for a refund or a reship.

International Tracked Delivery

International Tracked Delivery- This service is fully trackable in your country. This method will need to be signed for on arrival and generally takes between 3-10 business days to arrive depending on your location.

Due to the nature of our business, we do not offer any return policy and all sales are final, no exceptions.

This may sound harsh but due to the product nature if any product was tampered with then this could cause serious harm to researchers if we was to resale, we could also not guaranteed the purity. however, any customers wishing to cancel an order they do have from the time of purchase to the time of shipment to cancel for a full refund, once the order has been shipped there is nothing we can do.

At R-Chemicals.com we do offer one replacement reship for any order that is tracked which has not arrived within 15 business days.

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